What should I bring or wear to my first appointment?
Wear comfortable clothing you can move in and that allows access to the area being treated. Bring your insurance details if you’d like us to direct bill.
Is physiotherapy covered by insurance?
Most extended health plans cover physiotherapy, and we offer direct billing to major insurers so you pay little to nothing out of pocket. Coverage also applies in many workplace injury and motor vehicle accident cases.
Do I need a referral to see a physiotherapist?
No. In Ontario you can book physiotherapy directly without a doctor’s referral. Some insurance plans require one for reimbursement, so it’s worth checking your policy — and we’re happy to help if you’re unsure.
How many sessions will I need?
It depends on your condition, but as a general guide: minor issues often improve within 2–4 visits, moderate injuries typically take 6–8, and chronic or post-surgical cases usually need longer. We reassess your progress regularly and never book you in for more than you need.
Will physiotherapy hurt?
Some treatments and exercises may cause mild, temporary discomfort, but your physiotherapist works within your comfort level and adjusts as needed. The goal is always to reduce your pain, not add to it.
Can physiotherapy help me avoid surgery?
In many cases, yes — physiotherapy is often recommended as a first-line treatment and can help you recover without surgery. Some injuries do require surgical repair, and if that’s the case we’ll tell you honestly and help you plan your recovery.
Can physiotherapy reduce my need for pain medication?
Often, yes. As guided exercise and manual therapy address the underlying cause, many patients find they rely less on painkillers over time. Any medication changes should always be discussed with your doctor.
How soon can I be seen?
We usually offer appointments within the same week, and often sooner for urgent pain. Call us or book online to find the earliest available time.