Waterfront Physio & Rehab is committed in providing state of the art medical and treatment facilities to his clients. Patients are encouraged to ask questions and we would be more than happy to help.

Do I have to go to the clinic where my doctor recommended?

NO. You have the right to chose your own physiotherapy clinic. It is wise to chose a clinic close to your home or work as most physiotherapy treatment plans require multiple return visits.

How soon will I get better?

We usually expect significant improvement within the first 2 weeks of your treatment plan. There are many factors that can effect your rate of recovery. Some of those are:

  • Frequency of your visits
  • Duration of your visits
  • Adherence to your home exercise plan
  • Avoidance of injury causing activity/position
  • Duration of the condition (as a general rule, the longer you have had a certain condition the longer it can take to recover)

Will physiotherapy help my condition?

In majority of cases Physiotherapy has shown to be significantly helpful. Research consistently shows that physiotherapy helps recover from most orthopaedic conditions and furthermore helps reduces the possibility of re-injury. After the initial assessment, we will be able to determine if physiotherapy will be helpful. If our treatment is not helpful we will promptly refer you for further testing.

Why Waterfront Physio & Rehab?

Your health and wellbeing is our priority where we endeavour to quickly diagnose your condition, treat you with the best evidence-based treatment options and educate you well to re-establish quality of life. The result is more effective treatment, faster recovery and greater value.
Our therapists are the ultimate experts in body function and will assess and treat the symptoms of injury or illness with clinical analysis and hands-on treatment. We stand behind our treatment plan and do our exceptional best to help you get back to life and recover faster. Our team of therapists work coherently, discussing conditions to find optimal solution for your wellbeing.
You will be educated about your body, to regain control over your own physical health and maintain it through a personalized therapeutic exercise program. Our focus is to restore your mobility and gain strength so that your movements are once again pain-free and comfortable. You’ll also be shown how to best prevent any further injuries from occurring.

What can I expect during my first visit?

The first visit will consist of a one on one assessment during which therapist would get a subjective history of your injury, followed by a thorough examination. This examination is essential in determining the root cause of your injury, so that we are treating the source of your pain and not just symptoms.
After discussing their findings with you, the therapist will create a personalized treatment plan specific to your injury to help you get out of pain and back to doing what you love.

The first appointment lasts approximately 1 hour and will include treatment to help start you on your road to recovery. Please arrive 15 mins prior to your scheduled appointment time, as you will be required to fill out patient intake forms, also found online.
You may want to ask your employer or insurance before the visit:

  1. How much are you covered for yearly?
  2. Is there a deductible you should know about?
  3. How much are you covered on a per treatment bases?
  4. What services are covered under your insurance plan?

Do I need a doctor’s referral?

Physio, Chiro or Massage are considered primary health care services, therefore you do not need a physician’s referral to see the therapist. However some extended health insurance plans may require a doctor’s referral in order for these services to be covered.
Since 2013 TCM, Acupuncture too is a registered profession and is covered by some insurances. Please feel free to drop by and we could check with your insurance provider to see if acupuncture is included.

What should I wear to my appointment?

We recommend comfortable clothes that may allow the therapist to see the area to be treated. You may bring a pair or shorts for hip or knee injuries and tank top or t-shirt for upper body. Running shoes are recommended for any gym based rehabilitation.

Where can I park?

Free Parking is available for patients