Waterfront Physio & Rehab is committed in providing state of the art medical and treatment facilities to his clients. Patients are encouraged to ask questions and we would be more than happy to help.

Why Waterfront Physio & Rehab?

Our therapists are the ultimate experts in body function and will assess and treat the symptoms of a disability, injury or illness with clinical analysis and hands-on treatment. You will be educated about your body, what the root cause of the problem is and how we will get you better. You will regain control over your own physical health and maintain it through a personalized therapeutic exercise program. Our focus is to restore your mobility and gain strength so that your movements are once again pain-free and comfortable. You’ll also be shown how to best prevent any further injuries from occurring.

What can I expect during my first visit?

The first visit will consist of a one on one assessment during which therapist would get a subjective history of your injury, followed by a thorough examination. This examination is essential in determining the root cause of your injury, so that we are treating the source of your pain and not just symptoms.
After discussing their findings with you, the therapist will create a personalized treatment plan specific to your injury to help you get out of pain and back to doing what you love.

The first appointment lasts approximately 1 hour and will include treatment to help start you on your road to recovery. Please arrive 15 mins prior to your scheduled appointment time, as you will be required to fill out patient intake forms, also found online.
You may want to ask your employer or insurance before the visit:

  1. How much are you covered for yearly?
  2. Is there a deductible you should know about?
  3. How much are you covered on a per treatment bases?
  4. What services are covered under your insurance plan?

Do I need a doctor’s referral?

Physio, Chiro or Massage are considered primary health care services, therefore you do not need a physician’s referral to see the therapist. However some extended health insurance plans may require a doctor’s referral in order for these services to be covered.
Since 2013 TCM, Acupuncture too is a registered profession and is covered by some insurances. Please feel free to drop by and we could check with your insurance provider to see if acupuncture is included.

What should I wear to my appointment?

We recommend comfortable clothes that may allow the therapist to see the area to be treated. You may bring a pair or shorts for hip or knee injuries and tank top or t-shirt for upper body. Running shoes are recommended for any gym based rehabilitation.

Where can I park?

Free Parking for Patients. Waterfront Physio and Rehab shall re-imburse patient parking for each and every visit.

There is ample parking underground and Marine Parade Drive which is opposite to clinic.
To access visiter parking underground, follow the directions:
Enter visitor parking through Shore Breeze Dr.

  1. After entering turn left at the end and then left again at the other end.
  2. Park your vehicle and take your ticket at the machine
  3. Exit through the “Commercial Door”
  4. Show your ticket at reception after your session and we will reimburse you.